Vick Vickers brings more than 20 years of military and health care experience to his role as Indigo Senior Area Manager.
For Indigo Senior Area Manager Vick Vickers, a career of caring for others has been decades in the making.
Long before leading multiple Indigo clinics across King County, Vickers spent 13 years in the military as a combat medic, often serving as the only medical professional in remote environments while caring for soldiers and indigenous populations.
The experience taught him to make decisions under pressure, adapt quickly and, above all, put people first – lessons that still shape his leadership style today.
Finding a new mission
After leaving military service in 2013, Vickers went back to school before joining Alignment Health, where he spent seven years helping launch and manage clinics that served Medicare Advantage members.
He eventually helped expand the organization's footprint into Florida, overseeing a dozen clinics, before returning to California during the COVID-19 pandemic to lead the launch of remote care services, including home and video visits.
While he enjoyed improving access to care, he missed the pace of emergency medicine.
"In 2022, I decided I wanted to get back to that pace," he said. "I love medicine and wanted to keep learning.”
He also wanted to return to the region he came to love while stationed at Joint Base Lewis-McChord during his military career.
His search led him to Indigo Urgent Care, the largest urgent care platform in the PNW, owned and operated by MultiCare Health System.
Vickers started his Indigo journey as manager of the Burien clinic before being promoted to area manager. In 2025, he became senior area manager, expanding his leadership responsibilities across multiple clinics.
Breaking down barriers to care
Vickers says Indigo Urgent Care’s mission is what drew him in – and what continues to inspire him.
"With my military background, I'm used to high-paced environments where the mission is serving people," he said. "Indigo shares that same focus on serving people by breaking down barriers to care.”
Many patients across Washington wait weeks or even months for a primary care appointment, making urgent care an important option for timely, high-quality care, Vickers said.
He also appreciates Indigo's collaborative culture.
"Indigo doesn't just look at patients as numbers," he said. "The organization focuses on meeting people's needs while making sure staff understand why decisions are made. Leadership takes the time to teach, build buy-in and make sure everyone is working toward the same goals."
Building stronger leaders
As senior area manager, Vickers oversees the Indigo Urgent Care Seattle – Rainier Ave clinic, Float Pool operations and, beginning this September, the new Renton Highlands location. While the role includes managing clinics and mentoring leaders, Vickers said one part of the job stands out above the rest.
“The ability to teach.”
He starts each day by checking in on his teams – not just about patient volumes or workflows, but about how they're doing personally. After a morning huddle, he spends time on the clinic floor coaching staff and gathering feedback before shifting to administrative work, including responding to patient concerns and identifying ways to improve the patient experience. Before heading home, he’s back on the floor with the team one more time, making sure they have everything they need to finish their shift.
"I learned early in the military to check in with people one-on-one," he said. "Not just to see if they're doing their jobs, but to find out how they're really doing. When a team member knows you care about them as a human being, they'll move mountains for you."
Mentoring others has become one of the most rewarding parts of his role. He trains new area managers from the ground up and helps emerging leaders throughout the organization develop the confidence and skills to lead others.
"It brings me a lot of joy to help someone have a better start than maybe I had," he said.
Coming home to Renton
In September 2026, MultiCare will open a new Indigo Urgent Care clinic in Renton Highlands, an expansion Vickers says feels especially meaningful.
"Renton is currently Indigo's headquarters for training, so this is basically our home," he said.
The clinic will not only improve access for the community, but also makes getting care more convenient for many MultiCare employees and their families.
"Many MultiCare staff members live in Renton,” he said. “They’re excited because this clinic will support their loved ones.”
Why work for MultiCare Indigo Urgent Care?
For health care professionals considering a career in urgent care, Vickers believes Indigo offers something unique.
"If you're looking to be part of a team that bridges the gap between primary care and the emergency room, this is the place,” he said.
Clinicians and medical assistants are empowered to work at the top of their scope, Vickers said, giving them meaningful responsibility and helping providers deliver timely, high-quality care.
"You're making a real difference in people's lives,” he said.
Beyond the clinic
Outside of work, Vickers continues his passion for teaching by volunteering with a hospital in Bangladesh, where he trains nongovernmental organizations (NGOs) in emergency response. He hopes to return for another teaching trip soon.
Closer to home, he enjoys spending time with his four children, exploring Seattle's thriving food scene and taking advantage of the Pacific Northwest’s great outdoors.
Vick’s local favorites:
- The Flour Box: Handmade filled brioche doughnuts and rotating flavors
- Ginger & Scallion: Thai noodle soup
