Inspired every day
Kyle Yoerger started his career in health care eight years ago working in home care as a nursing assistant. Since then, he’s worked just about everywhere a nursing assistant or medical assistant can. But at Indigo, he found something more.
“I have never worked anywhere that takes such pride in caring for patients,” said Yoerger, a clinic manager at Indigo Liberty Lake. “The focus on patient care is inspiring, and I look forward to coming to work every day.”
Above and beyond
Yoerger is a big fan of the Indigo model and how it stands out from other urgent cares.
“Indigo truly goes above and beyond, whether providing simple comforts like snacks, a drink or warm blanket, or calling a patient a couple days after their visit to see how they’re feeling and to make sure they have their prescriptions.”
He also enjoys the diversity of patients who come through the clinic’s door and a work environment that always puts collaboration front and center.
“All of my colleagues are fantastic,” he said. “It doesn’t matter if I’m working at the Liberty Lake clinic or helping out at another location for the day. I always know I’m going to be working with people who are focused on teamwork and patient care.”
Working through COVID-19
When Yoerger joined Indigo Liberty Lake in 2020 as a medical assistant, he never expected things to change so dramatically after just one month on the job. “When COVID-19 first hit, it was crazy and sometimes very hard and draining,” he said.
Indigo quickly put in place COVID-19 safety measures to protect clinic visitors and staff and ensure patients continued to get the care they needed, when they needed it.
“Now it’s just part of day-to-day life in the clinic,” Yoerger said, who has since taken on the role as clinic manager in Liberty Lake. “It will be a cool story to tell someday. Not many people can say they were a frontline health care worker during a pandemic.”
Star Wars geek, zookeeper, downtime aficionado
When’s away from the hustle and bustle of the clinic, Yoerger makes the most of his downtime. He enjoys painting, hiking, playing board and video games, and all things Star Wars.
He also spends time relaxing and swimming at the lake—when the weather permits. When it doesn’t, you can find Yoerger chilling at home with his two dogs, a bird and pet reptile. “My wife and I joke that we run a small petting zoo,” he said. They plan to add more to the menagerie.
The couple also enjoys the culinary offerings Liberty Lake has to offer. “I have yet to eat at a restaurant here that I haven’t liked,” he said. “But if I had to pick a favorite, I’d have to say Mexico Lindo. They have the best Mexican food, and I love the tacos.”