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Virtual Care

When coming into an Indigo location isn’t possible, or you have a minor illness or injury, there’s Indigo virtual care

Book a same-day appointment to meet face-to-face with an Indigo Virtual Care clinician from your device. For adults and children.

If you have any questions about our virtual care services, call 253-403-2130. If you need to contact your local urgent care clinic, please visit our locations page to find a direct phone number.

How can we help?

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Video Visits

Available 8 am to 8 pm, every day. Meet face-to-face with an Indigo provider from your favorite device. Receive a diagnosis, care plan and prescription, if needed.

  1. Step 1: Sign Up

    5 minutes (plus wait time)

    Sign up by giving us basic information about your symptoms ahead of your video consultation.

  2. Step 2: Video Interview

    10-15 minutes

    Speak with a clinician about your symptoms, who will create a treatment plan, which may include a prescription if necessary.

  3. Step 3: Prescription

    2-3 minutes

    If a prescription is part of your treatment plan, you'll be able to send your prescription to the pharmacy of your choice.

What DOESN'T Virtual Care Treat?

Virtual care covers most minor illnesses, minor injuries, and primary care. However, there are some things we don't treat virtually:

  • ADHD
  • Annual physicals
  • Bipolar disorder
  • Ear infections
  • Any documentation requiring a physical signature
  • L&I and FMLA paperwork
  • Sports physicals

Virtual Care FAQs

If you’re having an emergency, call 911

If your medical condition is serious or life-threatening, you should call 911 or have someone take you to the nearest Emergency Department immediately. 

For a mental health/psychiatric crisis, please call 1-800-576-7764 or use one of the following crisis lines.

How can we help?

Find a Location Find Your Dream Job