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Online Care

When coming into an Indigo Urgent Care location isn’t possible, or you have a minor illness or injury, there’s Indigo online care. Choose an e-visit or video visit with an Indigo Online Care provider. For adults and children.

  • Video visit: Book a same-day appointment to meet face-to-face from your device.
  • E-visit: Fill out a quick questionnaire explaining your symptoms and an Indigo provider will get back to you with a treatment plan and prescription, if needed.

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Video Visits

Available 8 am to 8 pm, every day. Meet face-to-face with an Indigo provider from your favorite device. Receive a diagnosis, care plan and prescription, if needed.

Get started
  1. Step 1: Sign Up

    5 minutes (plus wait time)

    Sign up by giving us basic information about your symptoms ahead of your video consultation.

  2. Step 2: Video Interview

    10-15 minutes

    Speak with a clinician about your symptoms, who will create a treatment plan, which may include a prescription if necessary.

  3. Step 3: Prescription

    2-3 minutes

    If a prescription is part of your treatment plan, you'll be able to send your prescription to the pharmacy of your choice.

E-visits

Available 8 am to midnight, every day. Fill out a quick questionnaire explaining your symptoms and an Indigo provider will get back to you with a treatment plan and prescription, if needed.

Get started
  1. Step 1: Sign Up

    5 minutes

    Sign up by giving us basic information about your symptoms ahead of your chat consultation.

  2. Step 2: Online Questionnaire

    10-15 minutes

    Fill out the online questionnaire and describe your symptoms. A provider then gets back to you within a couple of hours with a treatment plan.

  3. Step 3: Prescription

    2-3 minutes

    If a prescription is part of your treatment plan, you'll be able to send your prescription to the pharmacy of your choice.

What DOESN'T Online Care Treat?

Online Care covers most minor illnesses, minor injuries, and primary care. However, there are some things we don't treat online:

  • ADHD
  • Annual physicals
  • Bipolar disorder
  • Ear infections
  • Any documentation requiring a physical signature
  • L&I and FMLA paperwork
  • Sports physicals

Online Care FAQs

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